Which of the following is NOT a reason to suggest an authentic add-on service?

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Suggesting an authentic add-on service is fundamentally based on principles that enhance the overall experience for the guest, add value, and improve the quality of service offered. When businesses focus on enhancing the guest experience, they create opportunities for customers to enjoy their time more fully, which fosters satisfaction and encourages repeat visits. Providing value ensures that guests feel they are receiving a worthwhile experience, which can be integral to a successful business model.

Improving service quality aligns with the goal of making every interaction with guests positive and memorable. In contrast, the notion of squeezing every penny out of the guest contradicts the primary objectives of hospitality and customer service. It suggests a focus on transactional profit rather than on cultivating long-term relationships and enhancing guest satisfaction. Thus, this perspective does not align with the ethos of offering authentic add-on services, which should be aimed at enriching the guest experience rather than merely extracting more revenue.

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